BUS 302 Quiz 8 A modem factory in the U.S has 1,200 workers who speak 20 different languages. This factory illustrates ____. When Suzanne Pogell wanted to learn to sail, she could not find anyone to teach her because men were the ones who sailed, and women were their crew. After mastering sailing, Suzanne started an all-woman sailing school called Womanship as a sole proprietorship. By creating her own business, Suzanne overcame problems associated with ____ while creating a different version of the same problem. The term ____ refers to a work environment where (1) each member is empowered to contribute in a way that maximizes the benefits to the organization, customers, and themselves; and (2) the individuality of each member is respected by not segmenting or polarizing people on the basis of their membership in a particular group. ____ is the relatively stable set of behaviors, attitudes, and emotions displayed over time that makes people different from each other. With surface-level diversity, differences are immediately observable, easy to measure, and ____. ____ helps companies grow by improving the quality of problem solving and improving marketplace understanding. ____ consists of differences such as personality and attitudes that are learned only through extended interaction with others and are communicated through verbal and nonverbal behaviors. A(n) ____ is a formal assessment that measures employee and management attitudes, investigates the extent to which people are advantaged or disadvantaged with respect to hiring and promotions, and reviews companies’ diversity-related policies and procedures. Affirmative action programs are typically designed to ____. ____ is a term that describes a situation in organizations when there is a variety of demographic, cultural, and personal differences among the people who work there and the customers who do business there. Which of the following is NOT one of the Big Five personality dimensions? The glass ceiling is most closely associated with ____. The fastest-growing population group in the United States is ____. The primary benefit of the ____ paradigm is that it generally brings about fairer treatment of employees and increases demographic diversity. To make sure that people with disabilities have the same opportunities as everyone else, organizations can ____. In equity theory, ____ refers to the fairness of the process used to make reward allocation decisions. The two parts of reinforcement are ____. France has 14 million smokers. More importantly, smokers in France are closely associated with the French culture. So when the French government waged a war against smoking, it set as its ____ to reduce smoking by 30 percent by the end of the decade. The three components of ____ are initiation of effort, direction of effort, and persistence of effort. Which of the following is NOT a type of reinforcement contingency? Reinforcement theory says behavior is a function of ____. The two basic kinds of inequity are ____. ____ is the perceived degree to which outcomes and rewards are fairly distributed or allocated. ____ is a reinforcement strategy which weakens a behavior over time because the behavior has no consequences, positive or negative. Which of the following is an example of an extrinsic reward? ____ says that people will be motivated to the extent to which they accept specific, challenging goals and receive feedback that indicates their progress toward goal achievement. A glass of water and shelter from a snowstorm would be examples of ____, and a gold necklace and tickets to see professional wrestling would not be. ____ is the process of changing behavior by changing the consequences that follow behavior. A ____ is a target, objective, or result. ____ is the extent to which people consciously understand and agree to goals.